If you have any questions or concerns about our services that require urgent intervention, you can get in touch with us in the following ways.
If you are not satisfied with the response, please escalate the matter to the next level.
You can find the list of branch email IDs and phone numbers on our website: https://navnirman.bank.in/
If the solution provided at Level 1 does not meet your expectations, escalate the matter to the relevant Head Complain Officer.
Mail on :- support@navnirman.bank.in
Call on :- 079-26568256
If the solution provided at Level 2 does not meet your expectations, you can contact our Nodal Officer.
Mail on :- ho@navnirman.bank.in
(Principle Nodal Officer)
Contact Details
The Navnirman Co-op. Bank Ltd.
Navnirman Bank Bhavan, Shrimali Society, Rasala Marg, Navragnpura – Ahmedabad – 380 009.
Mail on :- pno@navnirman.bank.in
You may approach the statutory body appointed by the Reserve Bank of India:
Lodge your complaint online through the RBI CMS Portal: https://cms.rbi.org.in
Or submit in physical/electronic mode to:
Centralized Receipt and Processing Centre (CRPC)
Reserve Bank of India
Central Vista, Sector 17, Chandigarh - 160 017
Email: crpc@rbi.org.in